Shipping: Once your order is placed, you will immediately receive a copy to keep for your records or to make changes if necessary. We will ship your order within 7 to 10 days of receiving your order! If we have any delay shipping your order, we will let you know. Delays may be expected if an item you ordered is on backorder.
Your order is shipped from our distribution center in Carmichael, California. Shipping options are available at checkout and a shipping estimator button will give you quick shipping costs while viewing our products. You will receive emails during the order processing with updates and tracking information if the shipping method selected supports tracking, as part of our customer followup.
Mail Order: We welcome orders by mail at address below. Mail certified checks or postal money orders to:
CHM Exhaust
7829 Fair Oaks Blvd. Carmichael, CA 95608
Returns/Exchanges: Should you be dissatisfied with a product, you may return it at your expense, unopened and in perfect condition, to the address below. We will issue a return to your charge card, minus the original shipping charge.
If you wish to exchange a product for another you may return it at your expense unopened and in perfect condition to address below - we will then send your exchange item to you and charge you the regular shipping charge.
If you need to make a return, please ship items to CHM Exhaust, 7829 Fair Oaks Blvd., Carmichael, CA 95608 with a copy of the original receipt. We will notify you upon receiving your return and process your return.
CHM Exhaust prides itself on it's customer service. Those ordering for the first time may wish to call us before making a selection 1 916 944 8500. We suggest you email your name, address and telephone number to sales@CHMExhaust.com - it saves time on the call and avoids errors - hours of operation M-F 9 am to 6 pm Pacific Standard Time. Tell us the best time for us to reach you - Pacific Standard Time.
